This
report has been produced to inform the global hotel group’s
guests and stakeholders about the long-term strategy, goals,
initiatives and performance relating to sustainability activities
across the group.
Over
the past three years Swissôtel Hotels & Resorts has
established a robust and strategic sustainability framework,
culminating in the implementation of a global sustainability strategy
and infrastructure. To deliver a systematic implementation of this
strategy, a web-based integrated sustainability management system has
been deployed in all hotels. To ensure consistent standards are
achieved, all locations were assessed and successfully certified by
the Swiss Association for Quality and Managements Systems (SQS) and
met the internationally recognised standards ofISO
9001 (quality management), ISO 14001
(environmental management) and OHSAS 18001 (workplace health &
safety management). Reporting and analytical tools have been
developed and implemented in collaboration with external partners,
which help to measure and assess the effectiveness of social and
environmental initiatives. This includes the monthly and yearly
reporting of over 100 performance indicators from each property which
are consolidated and analysed by the corporate office.
Sustainability teams at all hotels ensure the corporate
strategy is implemented, with consideration
given to local regulations, cultures and practices.
The
commitment of the
hotels has shown some encouraging results with
following improvements having
been achieved since 2009:
•
11
% reduction in water consumption per guest night
•
13
% reduction in CO2 per guest night
•
13
% reduction in energy consumption per guest night
“For
us, being sustainable isn’t about the things you say, but the
things you do”, says Meinhard Huck, President Swissôtel Hotels
& Resorts. “It is our goal to be clear and honest in the
communication of our objectives, goals and performance and we welcome
dialogue with all our partners, guests and team members. With the
release of this sustainability report we have achieved another
important milestone.”
The
Swissôtel sustainability report follows the Global Reporting
Initiative (GRI) reporting guidelines and meets their criteria
for Level
C. Furthermore, it has been externally verified by
SQS.
The
Swissôtel Hotels & Resorts sustainability report can
be downloaded in pdf
format under
the following
link:http://www.swissotel.com/about-swissotel/sustainability/
