The Family
Assistance Foundation (FAF) has confirmed details of the breakout session
participants for the International Humanitarian Assistance Symposium (IHAS), a
cross industry meeting to enhance industry response to emergencies and
disasters, ensuring those involved in an unforeseen tragedy are given the
support they need.
The breakout
sessions will provide an in depth look at how emergencies and disasters are
handled in the Cruise, Aviation and Manufacturing, Retail & Energy
industries. Experts will discuss their experiences and highlight best practice
from incidents in which they have been directly involved, before answering
delegate questions. Speakers include highly experienced executives from global
brands, such as American Airlines, Carnival Cruise Lines, Carnival UK, Flexjet,
Maersk Drilling, Norwegian Cruise Line and Royal Caribbean Cruises Ltd.
“We have been
involved in Family Assistance for the past five years and in that time have
seen as individuals and as an organization the power of being there for people
and the immense difference that we can make to people's lives. IHAS is a way of
bringing people together, be they individuals, groups, organizations,
volunteers and more importantly survivors.“ Andrew Baldwin, Customer Care &
Communications Manager, Carnival UK
"The work
of the Family Assistance Foundation has been critical to the evolution of our
CARE team program, offering a quantum leap in the level of compassionate and
effective psycho-social support to our guests and crew members when faced by a
personal crisis." Steve Williams RN, CEN, CFRN - Director, Medical
Operations, Royal Caribbean Cruises Ltd.