Τετάρτη, 17 Ιανουαρίου 2018

IATA Airlines Financial Monitor - December 2017






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IATA is pleased to send you herewith the December report of the Airlines Financial Monitor.
Key points:   
  • The industry-wide EBIT profit margin remained broadly unchanged in Q3 relative to a year ago, at a robust 14.7% of revenues. A decline in the margin in the North American region was partly offset by increases elsewhere.
  • Global airline share prices ended 2017 almost 29% higher than where they started, with sizeable gains for European and Asia Pacific airlines. Airline shares outperformed the global equity market by 7 percentage points.
  • Industry-wide passenger yields are currently broadly unchanged from where they were a year ago. Against a backdrop of robust global economic growth, and rising input costs, we forecast yields to rise modestly in 2018.
  • Indeed, oil prices continued to trend upwards into the New Year, driven by OPEC-led production cuts. At the time of writing, the Brent crude oil price is around $70/bbl – its highest level since December 2014.
  • Year-on-year growth in both passenger and freight volumes is carrying solid momentum into 2018, alongside elevated load factors: the seasonally adjusted (SA) passenger load factor rose above 82% for the first time on record in November, while the SA freight load factor is continuing to maintain levels last seen in late-2014.
  • The ongoing pick-up in global trade conditions is continuing to support premium-class demand, particularly on some key markets to, from, and within the important manufacturing region of Asia.


Norwegian Cruise Line Reveals Fall/Winter 2019/20 Itineraries, Featuring New Ships in North American Homeports







Wiesbaden – January  2018 – Amidst the current winter chill gripping much of the nation, Norwegian Cruise Line  revealed selections from the fleet’s fall/winter 2019/20 deployment, which will feature a plethora of warm weather escapes to tropical paradises in the Caribbean, Bahamas & Florida and South America, as well as fall foliage sailings in Canada & New England. Most of the brand’s largest and newest vessels will each call a new city home in 2019. Norwegian’s unique and varied new itineraries, all of which feature the line’s signature cruising experience that allows guests the freedom and flexibility to design their ideal vacation, will open for sale tomorrow, January 17 for returning guests and will be available to the general public on Thursday, January 18.
“We are delighted to unveil this curated rich mix of our guests’ favorite itineraries with new deployment to exotic destinations that will bring new ships and new experiences to almost all of our homeports,” said Christian Boell, Managing Director Norwegian Cruise Line Europe. “Whether a guest has sailed with us many times in the past or they are a first-time cruiser, there is something new for everyone to experience in 2019 and 2020 aboard a Norwegian cruise.”

Bahamas & Florida
The all-new Norwegian Bliss, launching summer 2018, will lead the youngest fleet sailing to the Bahamas from the Big Apple for the winter 2019/20 season. Custom built for the ultimate cruising experience, Norwegian Bliss will boast an array of delectable dining with 27 different options, exhilarating activities like a two-story electric racetrack, and show stopping performances from Broadway’s best including Jersey Boys. The newest and largest ship sailing from New York, Norwegian Bliss’ winter 2019/20 itineraries will offer guests the most cruise options and widest range of itineraries, with 18 different cruises including seven and eight-day Bahamas & Florida sailings, along with longer 12 and 14-day cruises to the Southern and Western Caribbean during the heart of winter, providing a warm weather respite during the coldest months of the year. 
Norwegian Bliss will homeport in the heart of Manhattan beginning on November 24, 2019 and set sail each Sunday to the warm turquoise waters of  Bahamas & Florida, bringing guests the best of beaches, theme parks and sunshine on seven and eight-day cruises, with calls in Orlando and the Beaches (Port Canaveral); Norwegian’s private island Great Stirrup Cay, which is currently undergoing enhancements that will include a luxury lagoon area for Haven guests, a new zip line and more; and a call to the popular tropical island of Nassau, Bahamas.
Norwegian Gem, fresh from a bow-to-stern enhancement in late 2015 that brought new décor and new venues like the popular Sugarcane Mojito Bar, will kick off the 2019 holiday season with an eight-day Bahamas & Florida cruise from New York on December 13, 2019. This popular family-friendly itinerary includes an overnight stay and two days in Orlando and the Beaches (Port Canaveral), a day at Norwegian’s private island Great Stirrup Cay, and a call in Nassau, Bahamas. 
Those looking for a quick winter getaway to ease into the New Year over a long holiday weekend can sail away on Norwegian Dawn from Tampa for a five-day Bahamas & Florida cruise departing January 16, 2020. This one-of-a-kind itinerary features sun drenched ports and white sand beaches, with calls in Key West, Nassau, Bahamas and Norwegian’s private island, Great Stirrup Cay, which recently debuted enhanced facilities, new dining options, premium cabana furnishings and more family-friendly amenities.   

Caribbean
On December 1, 2019, Norwegian Bliss will begin a 12-day journey to the Southern Caribbean, calling on the region’s most iconic destinations including San Juan, Puerto Rico; St. Thomas, U.S. Virgin Islands; Basseterre, St. Kitts; Bridgetown, Barbados; Castries, St. Lucia; and St. John’s, Antigua. Norwegian Bliss will also offer a 14-day Southern Caribbean cruise on January 19, 2020, that will additionally call in Tortola, British Virgin Islands and Philipsburg, St. Maarten. 
Guests looking to cruise to the tropical rainforests and stunning dive sites of the Western Caribbean on an extended 14-day vacation at sea aboard Norwegian Bliss have two departure dates to choose from: January 5 and February 2, 2020. This spectacular itinerary includes it all, from theme parks to Mayan ruins, with calls in Orlando & the Beaches (Port Canaveral); Great Stirrup Cay, Bahamas; Ocho Rios, Jamaica; George Town, Grand Cayman; Roatán, Bay Islands, Honduras; Harvest Caye, Belize; and Costa Maya and Cozumel, Mexico.
Guests cruising from New Orleans will have the opportunity to experience some sisterly love with Norwegian Breakaway in 2018 and Norwegian Getaway in 2019. For the first time ever, Norwegian Getaway will sail a mix of seven, nine and 12-day cruises to the Western Caribbean from New Orleans beginning November 8, 2019. After fun in the French Quarter, guests can hop aboard the youngest and largest ship sailing from New Orleans for a journey to sun and sand with calls on Costa Maya, Mexico; Harvest Caye, Belize; Roatán, Bay Islands, Honduras; George Town, Grand Cayman; and Ocho Rios, Jamaica on her nine-day voyages. With her mermaid hull guiding the way, Norwegian Getaway’s seven-day Western Caribbean cruises will visit Cozumel and Costa Maya, Mexico; Roatán, Bay Islands, Honduras; and Harvest Caye, Belize. Those looking to explore deeper into the wonders of the Western Caribbean can opt for Norwegian Getaway’s 12-day cruise, which will feature calls on Cozumel and Costa Maya, Mexico; George Town, Grand Cayman; and Ocho Rios, Jamaica; Puerto Limon, Costa Rica; Roatán, Bay Islands, Honduras; and Harvest Caye, Belize.
For the first time ever, guests will have the opportunity to experience a cruise from San Juan aboard the popular Norwegian Epic. From December 8 through March 15, Norwegian Epic will be the youngest contemporary ship and largest ship homeporting in San Juan. The incredible ship will sail the Southern Caribbean on seven-day voyages with calls featuring sapphire blue waters and warm winter sun in Oranjestad, Aruba; Willemstad, Curacao; Kralendijk, Bonaire; Castries, St. Lucia; and Basseterre, St. Kitts, as well as Bridgetown, Barbados; St. John's, Antigua; Philipsburg, St. Maarten and St. Thomas, U.S. Virgin Islands on 10 and 11-day cruises. With 22 dining options and 20 bars and lounges, Norwegian Epic will offer guests more options than any other ship cruising from San Juan.
Following a year and half stay in New York, Norwegian Escape will return to the city of her christening, Miami, on November 23, 2019 and sail seven-day Western Caribbean cruises through April 18, 2020. The 4,200 guest Norwegian Escape features 27 dining options, 21 bars and lounges, as well as the largest Aqua Park and Ropes Course at sea. The ship’s seven-day Western Caribbean cruises will visit Cozumel and Costa Maya, Mexico; Roatán, Bay Islands, Honduras; and the incredibly popular Harvest Caye, Belize. Harvest Caye is a new Belizean port-of-call that features the only cruise ship pier in Belize, a two-story Flighthouse with zip lines and suspension bridges, a street-style local artisan market and opportunities for guests to visit mainland Belize on excursions to the Mayan Ruins, rafting and more.
Norwegian Breakaway will extend her stay in the Sunshine State by repositioning from Miami to Port Canaveral, arriving on November 23, 2019. As one of the largest ships to homeport in Port Canaveral, Norwegian Breakaway will spend her winter 2019/20 season sailing seven-day Eastern and Western Caribbean itineraries every Saturday. The perfect vacation for the young and young at heart, guests can experience the bustling theme parks and excitement of Orlando then head to the coast for a relaxing cruise vacation aboard the beautiful Norwegian Breakaway, which features 27 dining options, more dining options than any other ship departing from Port Canaveral. The ship’s Western Caribbean cruises will offer guests an array of beautiful, tropical destinations including Falmouth, Jamaica; George Town, Grand Cayman; and Cozumel, Mexico. During Norwegian Breakaway’s Eastern Caribbean sailings, guests will cruise to some of the most popular ports of call in the region including St. Thomas, USVI; Tortola, BVI and Norwegian’s very own exclusive, private island, Great Stirrup Cay in the Bahamas.
Norwegian Dawn will round-out the line’s deployment in the Sunshine State with her return to Tampa, with cruises departing from the west coast of the peninsula from November 24, 2019 through March 22, 2020. The recently renovated Norwegian Dawn will sail primarily seven-day Western Caribbean cruises where guests will be able to explore a variety of ports-of-call including Roatán, Bay Islands, Honduras; Cozumel and Costa Maya, Mexico; and the beautiful Harvest Caye, Belize.
Norwegian Gem will return to the Big Apple for her winter 2019 season from November 22, 2019 to March 16, 2020. Norwegian Gem will sail a variety of 10 and 11-day Southern Caribbean itineraries and one 14-day cruise from New York with ports-of-call that will include some the Caribbean’s most sun-kissed destinations including Basseterre, St. Kitts; St. John’s, Antigua; St. Thomas, USVI; and Castries, St. Lucia.

Canada & New England
Norwegian Escape’s year and a half stay in the Big Apple would not be complete without her venturing through the fall foliage and the quintessential colonial sites in Canada & New England. Throughout the month of September 2019, Norwegian Escape will offer four roundtrip seven-day cruises from Manhattan to the picturesque Canadian coastline, with calls in Portland and Bar Harbor, Maine; Saint John, Bay of Fundy, New Brunswick; and Halifax, Nova Scotia.

Panama Canal
Norwegian Dawn and Norwegian Gem, two ships which underwent extensive bow to stern renovations as a part of the Norwegian Edge® program, will both offer a selection of bucket-list cruises through the Panama Canal. Norwegian Gem will cruise from New York to San Francisco on a 20-day journey departing on January 4, 2020, and then back from the Bay City on a 21-day cruise to the Big Apple departing on January 24. Along these incredible coast-to-coast voyages, guests will experience: the sun and fun of the Caribbean with stops in Curacao and Aruba; the vibrant culture and cuisine of South America in Colombia; the adventure and eco-wonders of Central America with calls in Costa Rica, Nicaragua and Guatemala; the warm hospitality of Mexico; and the fun and fare of Southern California.
Norwegian Dawn will sail a one-of-a-kind 15-day cruise from New York to Tampa to the Panama Canal, departing on November 9, 2019. The unique open jaw sailing aboard Norwegian Dawn will feature calls on Willemstad, Curacao; Oranjestad, Aruba; Santa Marta and Cartagena, Colombia; a daytime transit of the Panama Canal, followed by calls in Puerto Limon, Costa Rica; Roatán, Bay Island, Honduras; Harvest Caye, Belize; and Costa Maya, Mexico. Norwegian Dawn will also sail a 14-day roundtrip Panama Canal cruise from Tampa departing on December 1, 2019, with stops in some of the most popular destinations in the Caribbean and Central America including George Town, Grand Cayman; Ocho Rios, Jamaica; Cartagena, Colombia; and Puerto Limon, Costa Rica, among others.

South America
Guests looking to explore the stunning beauty, vibrant culture and adventure of South America can do so on the newer and larger Norwegian Star, which replaces Norwegian Sun, beginning December 2019.  Norwegian Star will sail South America for the winter season in 2019 and 2020, offering 14-day sailings from Santiago (San Antonio), Chile and Buenos Aires, Argentina.  The Eastbound itineraries depart from Santiago on December 21, January 18 and February 15, while the Westbound depart from Buenos Aires, Argentina on January 4, February 1 and February 29, 2020.  These spectacular journeys offer guests jaw-dropping scenery, from volcanos to alpine lakes, waterfalls and glaciers to wildlife viewing, ancient cave paintings and more, with calls in Puerto Montt, Puerto Chacabuco, and Punta Arenas, Chile; Stanley, Falkland Islands; Montevideo, Uruguay; and Puerto Madryn and Ushuaia, Argentina. During these bucket list cruises, guests will also sail the Patagonic Channels, majestic Chilean Fjords, the famous Strait of Magellan; Beagle Channel, Canal Moraleda and a bucket list sail around Cape Horn.

The average U.S domestic air fare dropped in Q3, 2017




Αποτέλεσμα εικόνας για The average U.S domestic air fare dropped in Q3, 2017

The U.S. Department of Transportation’s Bureau of Transportation Statistisc BTS reports average fares based on domestic itinerary fares in the third quarter of 2017. The air fare decreased to $336, the lowest inflation-adjusted quarterly fare in 23 years of air fare records.
The previous low quarter since BTS began collecting air fare data in 1995 was $346 in the second quarter of 2009.
Itinerary fares consist of round-trip fares, unless the customer does not purchase a return trip. In that case, the one-way fare is included. One-way trips accounted for 39 percent of fares calculated for the third quarter of 2017. The average domestic one-way air fare was $241 in the third quarter of 2017, while the average round-trip air fare was $409. Fares are based on the total ticket value, which consists of the price charged by the airlines plus any additional taxes and fees levied by an outside entity at the time of purchase. Fares include only the price paid at the time of the ticket purchase and do not include fees for optional services, such as baggage fees. Averages do not include frequent-flyer or “zero fares.” Constant 2017 dollars are used for inflation adjustment.
Inflation-Adjusted Air Fares
The third-quarter fare of $336 was down 5.7 percent from the third quarter of 2016, adjusted for inflation and down 5.6 percent from the second quarter of 2017. The third-quarter 2017 fare was down 30.2 percent from the average fare of $481 in 2000, the highest inflation-adjusted third quarter average fare on record. Since 1995, inflation-adjusted fares declined 28.5 percent. See BTS Air Fare web page for historic data.
In recent years, airlines have obtained additional revenue from fees charged to passengers, as well as from other sources. U.S. passenger airlines collected 75.0 percent of their total revenue from passenger fares during the third quarter of 2017, down from 87.6 percent in 1995.
Quarter-to-Quarter Change
Average fares fell 5.6 percent from $356 in the second quarter of 2017 to $336 in the third quarter of 2017, the first quarter-to-quarter decrease since the third quarter of 2016. After the third quarter of 2016, fares rose for three consecutive quarters – a total of 3.5 percent – before declining in the third quarter of 2017.
Unadjusted Air Fares
The $336 third-quarter 2017 average fare was down 3.8 percent from the third quarter 2016 fare of $349, dropping to the lowest third-quarter fare since $336 in 2010. The third quarter 2017 fare was down 14.3 percent from the fare of $392 in the third quarter of 2014, which was the highest average fare for any third quarter since 1995. Since 1995, unadjusted fares rose 14.9 percent compared to a 60.7 percent increase in overall consumer prices.
Third quarter 2017 fares of $336 were down 5.6 percent, from the second-quarter 2017 fares of $356, the first quarter-to-quarter decrease since the third quarter of 2016 (Table 3). The third quarter 2017 average fare was down 2.4 percent from the third quarter of 2016 ($344). Over two years, the third quarter 2017 fare was down 9.7 percent from the third quarter of 2015 ($372). See Air Fares for historical data.
Of airports grouped by the number of originating passengers in the third quarter of 2017, the seven airports with between 50,000 and 99,999 originating passengers had the highest average fares ($367). The six airports with 1.5 to 1.99 million originating passengers had the lowest average fares of any group ($309).



RIU presents its new brand image




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Left to right: Laura Malone, Communications Director, Senén Fornos, Sales Director for Spain, Latam and Mexico, Pepe Moreno, Executive Director and Carlos Guindos, Branding Director



RIU Hotels & Resorts launched a new brand image that is more modern, fresher and warmer. The change in image was a natural step in this modernisation process. And it is taking place in a year of record investment in hotel construction, renovation and acquisition that in 2017 reached €600mn.
The new brand image was presented today in Madrid by Pepe Moreno, the member of the board of RIU, who posed for a group photo with his sales team on the rooftop of the future Riu Plaza España hotel, which offers impressive views of the city from the 26th floor of Edificio España.
The chain foresees changing the brand image in all the hotels over the next two years, introducing the new image in 50% of its properties in 2018 and the remaining 50% in 2019. To explain all the details of the new image, RIU has produced a presentation video that you can watch below
€2.156bn in revenue, 92 hotels and 29,000 employees
In addition to presenting the new brand image, RIU today presented the main figures and projects for 2017 and 2018. Board member Pepe Moreno explained that the hotel chain closed 2017 with €2.156bn in revenue, 7% more than in 2016, while investment in openings, renovations, and land and hotel acquisitions represented €200mn more than projected at the start of the year, totalling €600mn.
As of 31 December, RIU has 92 hotels, which represent more than 43,000 rooms in 19 countries, with a total of 28,894 employees.
In 2017 two new hotels were opened: the Riu Dunamar, in Costa Mujeres, Mexico, and the expansion of the Riu Republica, in Punta Cana. Moreover, five hotels were completely renovated: the ClubHotel Riu Guarana, in the Algarve; the ClubHotel Riu Costa del Sol, the result of joining two beachfront hotels in Torremolinos; the Riu Festival, in Playa de Palma; the ClubHotel Riu Bambu, in Punta Cana; and the Riu Palace Paradise Island, in the Bahamas, which became a luxury Adults-Only hotel following its renovation in November.
In 2018: four new hotels and five major renovations
The year's openings will be kicked off with the presentation of the ClubHotel Riu Chiclana. The hotel, a favourite with families, located in Sancti Petri, Cádiz, will reopen in time for Easter after a complete renovation and new amenities, including a water park. Later, in April, the Riu Santa Fe located in Baja California, Mexico, will be presented, followed in June by the ClubHotel Riu Tequila, in Playa de Carmen. The Riu Palace Punta Cana will reopen in July, and the Riu Palace Tropical Bay, in Negril, Jamaica, will be presented in October.
The Riu Astoria, in Golden Sands, Bulgaria, will open in June with 530 rooms; the rest of the openings will be concentrated at the end of the year: The Riu Palace Boavista, on Boavista Island in Cape Verde, will open in early November; the Riu Palace Costa Mujeres will join the recently opened Riu Dunamar, in Costa Mujeres, Mexico, also in the month of November; the year will close with the opening in December of the Riu Palace Baja California, located in Los Cabos, next to the Riu Santa Fe, giving RIU a total of three hotels at this Mexican destination.
Over the year, RIU will continue studying opportunities in the leading cities of North America, Latin America, Europe and Asia, in keeping with its goal of expanding its Riu Plaza line of urban hotels. The brand already has two new projects in progress: the first hotel on the Spanish peninsula, located in the centre of Madrid in the emblematic Edificio España; and its second hotel in New York, a project that is underway in close proximity to iconic Times Square.
Another one of RIU's strategic objectives is to expand in holiday destinations in Asia. Construction is already underway of two hotels in the Maldives that RIU will present in 2019, a pair of hotels located on two uninhabited islands linked by a bridge. The Riu Atoll will have all the services RIU All-Inclusive customers are accustomed to, while the Riu Palace Maldivas will offer a more luxurious and sophisticated option. Also underway is a first RIU hotel in Dubai, a grand 800-room hotel located on the Deira Islands, which will also open in 2019.


Hotelbeds Group confirms new Bedbank structure





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PALMA - Hotelbeds Group, the leading bedbank worldwide and provider of business-to-business services to the global travel industry, has confirmed the new departmental structure of its Bedbank business as part of the integration of Tourico Holidays and GTA into the Group.
Following a strategic review a new departmental structure has been created with the following functions: Commercial Strategy, Strategic Partnerships, Global Business Services, Product management, Retail Travel Agencies, Wholesale, and Sourcing.
Leading these areas as of the beginning of this year are the following executives:
  • Asi Ginio, Director of Commercial Strategy & Strategic Partnerships. Asi joins from Tourico Holidays where he was most recently CEO.
  • Alex Brandle, Director Global Business Services. Alex joins from GTA where he was the SVP of Business Transformation.
  • Peter Mansour, Director of Product management. Peter joins from outside of the Group and has worked in senior roles at companies such as Microsoft and eBay.
  • Alistair Roger, Director Retail Travel Agencies. Alistair very recently joined GTA from Laterooms, where he was Chief Commercial Officer.
  • Sam Turner, Director Wholesale & Sourcing. Sam has been with Hotelbeds for many years and was previously the Director of Sales.
  • Gareth Matthews will continue as the Director Marketing & Communications for the Group, with his scope now increased to include the Tourico Holidays and GTA brands. Additionally he will take on responsibility for sponsorship partnerships.
Each of the above mentioned function leaders will report directly to Carlos Munoz in his role as Managing Director of Hotelbeds Group's Bedbank. Additionally each function leader will also be a member of the Executive Committee. A complete list of Executive Committee members can be found here: http://hotelbedsgroup.com/content/leadership-team
Carlos Munoz, Managing Director Bedbank, Hotelbeds Group commented: “In just over three months the integration has progressed significantly. Cross-selling is already underway across the various businesses and already we/re recruiting an additional 200 roles in the Contracting and Yield teams – who will fulfill our objective of directly contracting 10,000 new hotels over the coming three years. And I/m very proud to be able to confirm that together we are the global B2B bedbank leader with over 170,000 hotels and over 60,000 travel intermediary clients.
“To reflect this strong leadership position after careful consideration we have adapted the departmental structure of our Bedbank business. We have created these new areas and appointed senior management from across our three brands to lead them, even bringing in new talent from outside of the business.
“With this new enhanced structure and strengthened team we feel best placed to ensure our partners will continue receiving the best possible service and products, under the best terms and conditions.
“I look forward to providing further updates on our ambitious plans for our Bedbank in due course.”


Wyndham Hotel Group's 2017 Hotel Openings in the Middle East





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Wyndham Hotel Group has continued to expand its footprint across Europe, the Middle East, Africa and Eurasia (EMEA) with a number of significant openings throughout 2017, bringing the total number of hotels across the region to more than 470.
Wyndham Grand Mahama
Last year Wyndham Hotel Group reached key milestones within the Middle East, including the company’s first hotel in Kuwait and nine new openings in Turkey, where Wyndham Hotel Group is now the largest hotel company. Wyndham Hotel Group’s commitment to the region was also underscored by two new brand launches in Bahrain – Wyndham Grand and the largest Wyndham Garden in the world.
“We are incredibly proud of our strong growth in 2017 across the region. With a wide footprint of hotels, significant diversity of brands, and robust pipeline in EMEA, we are ready to continue this momentum in 2018,” said Philippe Bijaoui, Chief Development Officer for Wyndham Hotel Group, EMEA.
Key openings throughout 2017 in the Middle East included:
  • Wyndham Garden Manama (Bahrain) is the largest Wyndham Garden hotel in the world with more than 440 rooms.
  • Wyndham Grand Manama (Bahrain) opened in Bahrain Bay’s iconic United Tower, a 50-storey landmark which features a twisting shape and 360-degree unobstructed views of the Kingdom.
  • Ramada Encore Kuwait Downtown (Kuwait) is a contemporary hotel located in the Sharq district, Kuwait City's financial and business hub, and marks Wyndham Hotel Group’s entry to this important Middle Eastern market.
  • TRYP by Wyndham Dubai (United Arab Emirates) has 650 rooms, making it the largest TRYP by Wyndham hotel in the world, and bringing affordable and modern accommodation to the Barsha Heights neighbourhood.
  • Ramada Encore Al Khobar Olaya (Saudi Arabia), the first Ramada Encore in Saudi Arabia, offers comfortable accommodation in the commercial district of Al Khobar, with 64 guest rooms, on-site fitness area and a 75 square metres of event space. It is a short drive from King Fahd International Airport, close to the Mall of Dhahran and the waterfront district of Corniche.
  • Ramada Istanbul Alibeykoy (Turkey) is located at a short distance from the Ataturk airport and an ideal destination for business travellers. The hotel features two meeting rooms with 250 square metres of event space and able to accommodate up to 250 people.

“Macao Tourism Industry Development Master Plan” Launch “Macao Year of Gastronomy” Active participate in Belt and Road development Foster Bay Area tourism development






Αποτέλεσμα εικόνας για “Macao Tourism Industry Development Master Plan” Launch “Macao Year of Gastronomy” Active participate in Belt and Road development Foster Bay Area tourism development



Macao Government Tourism Office (MGTO) held its Annual Press Conference today (17 January), announcing that total visitor arrivals to Macao topped 32.6 million in 2017, up 5.4% from the year before, as preliminary figures revealed. International visitor arrivals grew by 6.2% to reach a new record, accounting for nearly 10% of total visitor arrivals. Overnight-stay visitors also surged year-on-year by almost 10%, accounting for 52.9% of total visitor arrivals and setting a new record in terms of quantity and proportion. Stepping into the year of 2018, MGTO will vigorously implement the strategies and recommendations proposed by the Macao Tourism Industry Development Master Plan, committed to delivering the impact of the tourism industry as a key driver for economic progress and the development of other related industries.

In the press conference, MGTO Director Maria Helena de Senna Fernandes presented a summary of last year’s tourism performance in Macao and unveiled MGTO’s work plan for 2018. More than 400 participants were present in the conference comprising members of the travel trade and over 60 journalists from Macao, Mainland China, Hong Kong and correspondents based in Macao.
Macao tourism situation in 2017 (preliminary statistics)
Despite uncertain factors looming behind the global political situation, and the devastation brought by Hato – the strongest typhoon in recorded history – to Macao, the local tourism industry saw fair performance overall last year, bolstered by the steady economic recovery and united efforts of different sectors in the tourism industry. The preliminary data revealed that different tourism figures registered year-on-year growth last year, including total and international visitor arrivals, the sum of visitors from the Greater China region as well as that of overnight-stay visitors.
International visitor arrivals hit a new record
Total visitor arrivals grew by 5.4% to exceed 32.6 million in 2017, while over 29.4 million visitors came from the Greater China markets, a rise of 5.3%. International visitor arrivals surged by 6.2% to a new record of more than 3.1 million, accounting for 9.8% of total visitor arrivals.
Mainland China, Hong Kong and Taiwan region stood as Macao’s top three visitor source markets. The city welcomed over 20 million Mainland visitors last year, up by 8.5%, with 41% of the visitors from Guangdong Province. The figure includes over 10 million visitors under the Individual Visit Scheme, which constitute 47.8% of Mainland visitor arrivals. On the other hand, visitor arrivals from Hong Kong and Taiwan region dropped by 4% and 1.3%.
Among international markets, Korea continued to rank first, contributing over 870,000 visitors to Macao with robust growth of 32% in 2017. Japanese visitor arrivals climbed up by 9.4%, whereas the figures of visitors from the Philippines and Indonesia rose by 7% and 8% respectively.

Overnight-stay visitors set a new record on quantity and proportion
The preliminary data show that overnight-stay visitor arrivals exceeded same-day visitor arrivals last year, which had lasted for ten consecutive months since last March. The total of overnight-stay visitors rose by 9.9% to more than 17.2 million, accounting for 52.9% of total visitor arrivals with a year-on-year increase of 2.2 percentage points, breaking the record in terms of both quantity and proportion. The average length of stay stood at 2.1 days for overnight-stay visitors and 1.2 days for all visitors.
The preliminary figures indicate that the total of overnight guests at hotel establishments increased by more than 8% to over 13 million last year. The average occupancy rate of hotel establishments in Macao in 2017 exceeded 88%, a year-on-year increase of more than 5 percentage points. The average room rate of three to five star hotels last year was 160.3 US dollars, down by 0.2%.
Up to the end of 2017, there are 116 hotel establishments in Macao supplying a total of 37,901 rooms, a year-on-year increase of 0.7%. The number includes 49 budget accommodation establishments with a total of 1,736 rooms.
Total visitor expenditure between January and September 2017 amounted to 25.7 billion US dollars, marking period-on-period growth of 16.1%.
MGTO Work Review of 2017
Throughout 2017, MGTO had been pushing various major tasks forward. As highlights of the year’s work, the final version of the Macao Tourism Industry Development Master Plan was released to the public, while unreserved efforts were made to carry out overall coordination for Macao’s application for the designation as a UNESCO Creative City of Gastronomy.
Throughout the year, MGTO conducted over 2,100 inspections on business establishments and over 1,600 inspections at ports of entry and tourist attractions, as well as random inspections on 128 tour groups. For measures against the provision of illegal accommodation, the Office carried out 1,386 apartment inspections and sealed 270 apartments, in 490 joint actions of the interdepartmental task force. MGTO also launched the promotional video titled “Enjoy Macao” to advocate rational consumption and advise mainland visitors regarding joining tour groups to Macao.
In parallel with the development of e-government services, MGTO launched the “Online Venue Booking System” and “Price List Submission System for Restaurants, Night Clubs and Bars”. Besides, both the “Macao Tourism News plus” and “Macao Tourism Data plus” — the tourism news database and online statistical data platform – were continuously optimized with new functions introduced to users. In addition, MGTO published a series of guidelines on the administrative procedures of licensing to familiarize related industry operators with the requirements of license applications.

MGTO launched the “Quality Tourism Services Accreditation Scheme” (QTSAS) in 2014 and optimized its assessment and awarding system last year. Up to date, a total of 232 catering businesses and 37 travel agencies have been conferred the Star Merchant Award. On the other hand, over 2,600 participants joined the industry training programs and workshops supported or facilitated by MGTO last year.

MGTO’s Tourist Information counters handled more than 1.17 million visitor inquiries, material requests and suggestions. The Tourist Information counter at the Taipa Ferry Terminal was put into operation as well.
Last August, Macao was devastated by the strongest typhoon in recorded history. MGTO poured efforts to coordinate and handle various tasks to cope with the aftermath, such as grasping the latest situation of the trade and requesting local travel agencies to suspend tour group arrangements to Macao, such that more resources could be allocated for restoration of the city.

Four major work goals of MGTO in 2018
In 2018, MGTO is dedicated to implementing the strategies and recommendations proposed by the Macao Tourism Industry Development Master Plan, striving to promote the role of the tourism industry as a key driver for economic progress and the development of other related industries. The Office will forge ahead with respective tasks according to four major focuses as follows:

1. Actively participate in the “Belt and Road” tourism development
Take new steps to widen the spectrum of collaboration with Mainland China and countries along the “Belt and Road”; strengthen cooperation with other members of the “China Maritime Silk Road Tourism Promotion Alliance”, jointly develop unique international travel itineraries and tourism products and promote multi-destination travel itineraries; capitalize on major travel expos and conferences as a platform to promote the tourism resources of Mainland provinces and cities along the Maritime Silk Road; support Portuguese-speaking countries in tourism personnel training, etc.

2. Radiate the unique advantages of Macao and jointly build the Guangdong-Hong Kong-Macao Bay Area into one destination
Expedite tourism integration of Guangdong-Hong Kong-Macao Bay Area and join hands with other partner cities to tap into source markets across Mainland China and overseas, promote multi-destination tourism products of the Guangdong-Hong Kong-Macao Bay Area, as well as brand the Guangdong-Hong Kong-Macao Bay Area as one travel destination in major source markets to foster the cultural and tourism development of the Pearl River Delta Region; propose joint promotions in overseas markets with other cities of the Bay Area under the Framework Agreement on Cooperation between Guangdong and Macao.

3. Implement the concept of holistic tourism and optimize the tourism environment
Facilitate balanced social and economic development; evaluate the current travel alert system and civil protection mechanism; boost smart tourism development by harnessing innovative technology to enrich the travel experience of visitors, building a large tourism database as well as reinforcing management of tourism carrying capacity; continue to carry out the “Quality Tourism Services Accreditation Scheme” while conducting feasibility study on bringing other sectors into the Scheme; refine tourism-related laws by following up with revisions of the proposed laws on licensing and operation of hotel establishments as well as supporting legislative work of regulations on travel agencies and tour guides; launch online services for license application to enhance licensing efficiency; put stronger efforts in industry management to enhance quality tourism; keep optimizing Macao Tourism News plus, etc.

4. Promote products of culture, sports and gastronomy, and build the brand of maritime tourism

Harness a blend of historic and cultural resources to develop local cultural tourism and community tourism products; following the designation of Macao as a UNESCO Creative City of Gastronomy, launch “Macao Year of Gastronomy” and promote Macao’s cultural image under the theme of gastronomy, as well as organize and support international events under the theme of gastronomy, e.g. the International Gastronomy Forum and Asia’s 50 Best Restaurants 2018, while enhancing communication with members of the UNESCO Creative Cities Network; forge Macao into a City of Events by continuing to organize, co-organize and support a diversity of events and festivals; enhance synergies across the areas of tourism, culture and sports; continue with the remodeling project for the Macao Grand Prix Museum; support industry partners to operate maritime tours around Macao Peninsula, Taipa and Coloane, etc.