Πέμπτη, 20 Ιουλίου 2017

IATA and Airlines for America Launch Baggage Tracking Campaign




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Geneva – The International Air Transport Association (IATA) and Airlines for America (A4A), have launched a year-long global campaign related to baggage tracking with the goal of reducing mishandled bags in addition to increasing efficiency in baggage operations.

Annually, more than 4 billion bags are carried by airlines globally. Less than 0.43 percent do not arrive with their owners. The industry is determined to do even better and has agreed toResolution 753 (R753) . By June 2018, airlines have committed to being able to track a bag when it is accepted at the airport, loaded onto the aircraft, transferred to the arrival system or put into the transfer system for carriage by another airline. Airlines should also be able to share this tracking information with interline carriers as needed.

"Arriving without a bag is a very frustrating experience for our customers. Over the last decade we have reduced mishandled baggage by 54% with improved processes. The next step is to realize the full benefits of baggage tracking to further improve performance. In the rare cases when a bag does not arrive with the passenger there will be much more information available to facilitate a quicker reunion. And the benefits don’t stop there. Tracking bags will, enable proactive reporting, speed up aircraft readiness for departure, facilitate the automation of baggage processes and also reduce fraud," said Andrew Price, IATA’s Global Head of Baggage.

"Implementation of baggage tracking is a collaborative effort between airlines and airports to improve the passenger experience," said Managing Director of Passenger Services at A4A Patty Edwards. "Airlines and airports are working together to ensure the infrastructure is available to provide this enhanced service to our customers."
The baggage tracking campaign will help airlines prepare for the R753 June 2018 implementation deadline with a series of initiatives tailored to various stakeholders. These include regional workshops for key aviation entities and an awareness campaign for travelers. An implementation guide developed by industry partners is also available. In addition, IATA is offering member airlines a readiness certificate to recognize them when they develop their implementation plan for R753.

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New research reveals travel trends for Britons with accessibility issues


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Although travelling with limited mobility can be daunting, research by home care provider Helping Hands has found that more than half of those affected (58%) believe travel companies have become more understanding of those with accessibility issues. 
One thousand UK adults with accessibility issues were surveyed to find out if they experience issues whilst on holiday. Results show that taking a break from home has become less of a worry for those with limited mobility, with more than one in three people (38%) saying that they go on holiday a lot more now that places have become more accessible. 
Those with accessibility issues can benefit in more ways than one from a break in their routine. Almost half of people surveyed (49%) said they go on holiday to improve their health and wellbeing, and a further third (33%) felt that going on holiday gave them a better standard of living.
Eighteen to twenty four year olds are the most likely to go on holiday to gain more independence, whereas respondents aged 55 and over are travelling to have more life experiences. 
However, a significant amount of people surveyed still found travelling with their accessibility issues tiresome. More than a quarter of people (29%) had experienced companies that were unaware of how to deal with certain disabilities, both in the UK and abroad. 
When it comes to staycations versus travelling abroad, almost one in three (30%) found issues with accessibility at tourist attractions in the UK, compared to just 23% whilst abroad.
Transport in the UK seems to be more suitable for those with accessibility issues, as less than one in ten (7%) had problems with transportation compared to 29% of those who travelled abroad. 
Results also found a disparity between the opinions of men and women with limited mobility. 43% of women strongly agreed that there isn’t enough information available about holidays suitable for people with accessibility issues, compared to 22% of men. Almost one in three women (30%) also said they no longer go on holiday because they worry about accessibility issues, compared to almost one in five men (19%). 
Richard Thompson, Accessible Worldwide Travel Organiser at Travel Counsellors explains how the travel industry has changed within the last 20 years for those with accessibility issues: 
“Twenty years ago the main providers of accessible travel were charities and a couple of ‘disability specialists’ with extremely limited offerings.
“The industry is much more geared up to service the requirements of those with mobility, sensory and cognitive requirements. That’s not say there aren’t a ‘lot of dots’ to be joined up to make journeys easier to arrange and undertake.  It’s certainly better but there’s a long way to go.
“Whatever your additional requirements might be, decide where you really want to go and follow your dreams. Have broad, exciting and challenging horizons. And never accept ‘it can’t be done’ - because in my world it usually can!“
Lindsey Edgehill, sales and marketing director at Helping Hands Home Care said: “It’s great to see that the travel industry is improving its offering for those with accessibility issues. We encourage our clients to take a break from their routine once in a while as it’s great for the body and the mind to have a change of scenery. 
“We hope that people with limited mobility will be encouraged to go on holiday this year with the help of our research and our recommendations for the best locations to visit.”
It can be difficult to plan a vacation when accessibility issues are in the back of your mind. Helping Hands has conducted research in order to find the top five places, both in the UK and abroad that cater for those who need an extra helping hand.

Fred. Olsen Cruise Lines: Fred. Olsen Cruise Lines’ ‘Top 7’ sizzling Summer savers







Fred. Olsen Cruise Lines has announced its ‘Top 7’ best-selling cruises for Summer 2017, as part of its great-value ‘Summer Sale’ campaign. Fred. Olsen’s ‘Summer Sale’ – which closes on 31st July 2017 – offers guests the chance to ‘sail and save’ on a selection of 35 holidays, departing from June to December 2017.

The itineraries featured in Fred. Olsen’s ‘Summer Sale’ promotion are all offered on board its fleet of four smaller, more intimate ships – Balmoral, Braemar, Boudicca and Black Watch – and include all the firm favourites, from Spain and Portugal, to Norway and the Arctic, as well as the Caribbean and ‘Around the UK & Ireland’‎, on a variety of durations.

Fred. Olsen’s ‘Top Seven’ best-selling cruises for Summer 2017 are as follows:
– Balmoral’s eight-night L1717 ‘From the Highlands of Scotland to the Lizard Peninsula’ cruise, ex Newcastle on 6th August 2017. Prices start from £899 per person (for an Ocean View Room).Fred. Olsen’s ‘Little Skippers’ children’s club will be available on this sailing.


Sixt Rent-a-Car continues US expansion with new locations coming to San Antonio and San Diego




Αποτέλεσμα εικόνας για Sixt Rent-a-Car continues US expansion with new locations coming to San Antonio and San Diego


FORT LAUDERDALE, FLA. - Sixt Rent-a-Car is renowned around the world for its one-of-a-kind "Sixt experience", meeting the needs of today's tech-savvy consumer. Today, the company is continuing efforts to expand its offering in the United States with the announcement of two upcoming locations in two major U.S. cities, San Diego and San Antonio.
"San Diego and San Antonio are two specific markets where we have long believed we can compete successfully, earning a relationship with untold thousands of new customers. Because we are focused on the leisure consumer, these great cities are key areas. They're famous as first-rate vacation destinations, rich with sights to see, and filled with wonderful places to drive," said Daniel Florence, Sixt USA Co-President. "When people come to our branches, they love the fun, the excitement, the music, but they also appreciate the hands-on, luxury experience with great customer service, and - at the end of the day - the best cars to rent anywhere. We are thrilled to bring the 'Sixt experience' to new customers in these two powerful new markets." 
"The U.S. is the most important car rental market in the world, but it's also a particularly great market for Sixt. American consumers are actively looking for something fresh, different, and distinct in what is otherwise a highly commoditized car rental landscape. Our offering is highly appealing to this consumer sensibility, and that's why we are working as hard as we can to make Sixt as widely available in as many markets as we can, as soon as possible," said Sebastian Birkel, Sixt USA Co-President. "Our strategic focus is to get into all of the top 30 U.S. airport markets first, and then to expand further from there. We will continue to focus on expansion in 2018."
The new locations will be at the following addresses:
  • San Antonio 
  • 9559 Airport Blvd. 
  • San Antonio, TX 78216
  • San Diego 
  • 3345 Admiral Boland Way   
  • San Diego, CA
Sixt anticipates both locations will open this fall.
Sixt has been in the US market since 2011, and is headquartered in Ft. Lauderdale, FL. The company has grown to over 750 employees in the US, and more than 50 rental locations in total in California, Florida, Georgia, Indiana, Washington, Texas, Connecticut, New Jersey, Minnesota, Pennsylvania, Nevada, Arizona, and Massachusetts. It is the 5th largest car rental company in the U.S.

Report predicts Chinese visitors traveling foreign will hit 200m by 2020



Αποτέλεσμα εικόνας για Report predicts Chinese visitors traveling foreign will hit 200m by 2020

“2017 Global Tourism: Making waves in Asia” – the new report found out the main drivers behind the growth of Chinese outbound travel destinations, a theme that CLSA, Asia’s capital markets and investment group, tried to figure out ever since the year 2005. Last year was demanding though, effected by terrorist attacks in Europe and feeble spending in the US, the surge moved around the third quarter of last year, majorly controlled by the Chinese and their wealth effect, according to the report. Additional vacations, reducing travel restrictions and greater need for experiencing different cultures and activities have been identified as supplementary driving factors influencing the ambition of Chinese international tourists.

 Hong Kong and Macau was the top two most visited destinations according to CLSA’s proprietary survey conducted over 400 Chinese visitors followed by Thailand and Japan respectively. Political unrest caused Chinese tourist arrivals to South Korea and Taiwan to drop while Singapore, Indonesia, Malaysia, the Philippines and Australia have witnessed increase in popularity in the last three years respectively.

Last year in September, the Thai government eliminated Chinese zero-dollar tour group operators; Thailand has witnessed major drop in annual growth in Chinese tourist arrivals like from whopping 70 percent in 2015 to 11 percent in 2016. In the first five months of this year, growth in such arrivals dropped 5.6 percent annually. Luckily for Thailand, the country is witnessing a growth in visitors from other destinations, which in return counterbalance the drop in Chinese tourists to a huge extent.

UNWTO.Themis Foundation trains 15 countries on crisis communications

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The Practicum on Crisis Communications included a revision of the different types of crisis that may affect tourism destinations – natural disasters, financial collapses, violent incidents or pandemics, among others – and recommended communications methodologies for each phase of a crisis – before, during and after.

The definition of protocols, the setting up of a crisis communications team, the development of communications materials and ready-to-use templates for each situation, and media relations were some of the topics included in the training.

The Practicum is an annual initiative that provides participants from Africa, the Americas and Europe with the opportunity to exchange views and experiences on various crisis situations and crisis communications cases.


Taiwan’s Mandarin Airlines buys six ATR 72-600s




atr72 600
ATR and Taiwan’s Mandarin Airlines, a regional subsidiary of Taiwan’s flag carrier China Airlines, today signed a contract for the purchase of six ATR 72-600s, valued at some US$ 160 million.
With the acquisition of these brand new ATR -600s, Mandarin Airlines becomes a new member of the ATR family. The aircraft will operate within Taiwan’s domestic network, featuring the highest standards of passenger comfort and the most advanced technologies. With its new fleet of ATR 72-600s, Mandarin Airlines will benefit from the lowest operating costs among all 70-seat regional aircraft, and will be able to compete in a highly challenging market with cutting-edge and affordable air services.
Besides the contract signing, ATR is also willing to provide engineering and technical support to China Airlines and its subsidiaries to set-up in-house capabilities for ATR heavy maintenance, up to C-checks.
Commenting on this deal, Christian Scherer, Chief Executive Officer of ATR, declared: “We are honored by the decision of China Airlines and Mandarin Airlines, who have conducted a very thorough and comprehensive evaluation of alternatives for their regional network in Taiwan. The outcome proves once again that when assessed competitively, the ATR 72-600 logically prevails in the eyes of the most discerning airlines. We look forward to our partnership with Mandarin, and to supporting a stellar operation.”
Mandarin Airlines was established on June 1991, and was initially a joint venture by China Airlines (67%) and Koos Group (33%). The establishment of Mandarin Airlines is closely related to the unique status of Taiwan. At the time, Mandarin Airlines' parent company, China Airlines, still served as the flag carrier of the Republic of China. Today, China Airlines is the flag carrier of Taiwan, and owns 93.99% of Mandarin Airlines.
About the ATR 72-600:
Passenger capacity: 68-78 seats
Engines: Pratt & Whitney 127M
Maximum power at take-off: 2,750 horse power per engine
Maximum weight at take-off: 23,000 Kg
Maximum load: 7,500 Kg
Maximum range with full passenger load: 900 nautical miles (1,665 Km)